The role of the Human Resources Coordinator is to provide administrative and operational support to the Human Resources team by assisting with employee lifecycle processes, compliance activities, leave administration, employee inquires, and general HR administrative tasks. This role serves as a resource for employees and managers, helping to ensure accurate and timely HR service while supporting a positive employee experience.

At Partnership Solutions, our work is performed in support of, and on behalf of, Care Design NY. As their administrative arm, we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational mission, vision, and values as stated below:

Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.

Vision – We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).

Mission – Our mission is twofold: to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.

Values -

• Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality support.
• Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
• Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.

All full-time positions come with generous benefits including: health, vision and dental insurance, paid time off, $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses!

Click here to view our current benefits summary.

• Collaborate with the HR Team to respond and resolve benefit inquiries, guidance on policies, programs, and procedures.
• Support benefits administration, including employee communications, open enrollment, deductions, and maintenance of benefit records.
• Maintain accurate employee and HR databases; prepare routine and ad hoc reports as needed.
• Coordinate onboarding and offboarding activities, including new hire support, terminations, PTO payouts, and employment verifications.
• Process and track unemployment claims, jury duty leave, bereavement leave, tuition assistance requests, and Public Service Loan Forgiveness (PSLF) applications.
• Monitor and manage the HR inbox, ensuring inquiries are addressed or routed appropriately.
• Maintain HR and benefits-related SharePoint content, ensuring information, postings, and resources remain current.
• Partner with Payroll to resolve deduction discrepancies and process employee benefit changes.
• Ensure compliance with federal and state labor law posting requirements and other regulatory obligations.
• Provide backup support to HR and Employee Benefits team members and complete all required training.
• Administrative Support of Learning Management System as needed.
• Perform other duties as assigned.

• A minimum of one to three years of experience in human resources and a high school degree required.
• Administrative customer experience and associate degree or greater preferred.
• Excellent computer skills and knowledge of Human Resources Information Systems (HRIS) and Microsoft Office are required.
• Excellent organizational skills with a high level of attention to detail are necessary to be successful in this position.
• Clear and accurate verbal and written communication skills, with the ability to handle sensitive and confidential information with discretion and professionalism.
• Remote position, but must live in the greater Albany, NY area.